Securing a Wedding Venue Refund for a Grieving Fiancée

Our client, a grieving fiancée, faced a difficult situation when her husband-to-be passed away, leaving her unable to get married.

The county house wedding venue in Norfolk refused to refund her payment despite there being ten months left for them to resell the wedding day.

The client was emotionally distressed and lacked the strength to fight this case on her own.  This didn’t sit right with me, so I offered to assist with this.

Solution

We offered our assistance to the client and decided to take the matter to court to obtain a judgment. We argued that the contract was not cancelled, but the death of the fiancé meant the contract could not proceed, invoking the Law of Frustration.

Results

The judge ruled in our favour, and the client was awarded a refund. Our client was grateful for our help and sent flowers as a token of appreciation. We did not charge her for our services as we felt it was the right thing to do in this situation.

Conclusion

The primary objective of getting the client’s money back was met, providing her with some relief during a difficult time. Our empathetic approach and legal expertise allowed us to help our client and make a positive impact on her life. We are committed to assisting other clients facing similar challenges, ensuring they receive the support and guidance they need.

Get In Touch

If you are trying to track down payments from clients then get in touch with us today, by emailing info@jacksonscrs.co.uk or give us a call on 01603 319 034.