An unpaid invoice doesn’t automatically become a serious debt recovery problem and in many cases, a simple reminder is enough to secure payment. However, when an invoice remains outstanding despite repeated requests, businesses may need to consider taking further action. Understanding the different stages of commercial debt recovery can help
When repeated reminders have failed to secure payment, taking a customer to court can seem like the obvious next step. If they owe the money and refuse to pay, why not make a claim and let the court decide? For straightforward claims of up to £10,000, the small claims track
An invoice may seem like little more than a request for payment, but the information it contains can have a real bearing on how quickly that payment reaches you. Missing details, vague payment terms or uncertainty over what happens when an invoice becomes overdue can all create opportunities for delay.
Many business owners hesitate to chase overdue invoices because they value the relationship they’ve built with their client. After working together for months or even years, it can feel uncomfortable to question a late payment or push for money that is rightfully owed. Maintaining positive client relationships is important, but
One of the first questions businesses ask when considering debt recovery is, “What are the chances of getting our money back?” Unfortunately, there isn’t a simple answer. Every case is different, and recovery rates depend on a range of factors including the age of the debt, the debtor’s financial position
Most businesses will deal with late payments at some stage. In the early days, it’s common for invoice chasing to be handled internally. A few reminder emails, a phone call or two, and payment is often received without too much difficulty. However, there comes a point where internal chasing stops
Most businesses only think about debt recovery once a payment becomes overdue. By that point, the work has been done, the invoice has been issued and the problem is already affecting cash flow. In reality, many payment issues can be avoided much earlier. Taking a little time to assess potential
When an invoice remains unpaid after reminders have been sent, the next step is often a “Letter Before Action”. It’s a formal notice that makes it clear you are prepared to take legal action if payment is not made. When handled properly, this letter alone is often enough to move
Late payments are frustrating enough on their own, but many businesses don’t realise they may be entitled to claim more than just the original invoice value. In certain circumstances, you can add statutory interest and fixed recovery costs to overdue commercial debts. Understanding these rights can make a real difference
Here at Jackson CRS, we are proud to announce that we have been recognised with an Award of Excellence. This achievement reflects the standards we work hard to deliver every single day. E2 Media describe their awards as recognising businesses that demonstrate excellence, innovation and resilience in the face of
