Most businesses only think about debt recovery once a payment becomes overdue. By that point, the work has been done, the invoice has been issued and the problem is already affecting cash flow. In reality, many payment issues can be avoided much earlier. Taking a little time to assess potential
When an invoice remains unpaid after reminders have been sent, the next step is often a “Letter Before Action”. It’s a formal notice that makes it clear you are prepared to take legal action if payment is not made. When handled properly, this letter alone is often enough to move
Late payments are frustrating enough on their own, but many businesses don’t realise they may be entitled to claim more than just the original invoice value. In certain circumstances, you can add statutory interest and fixed recovery costs to overdue commercial debts. Understanding these rights can make a real difference
Here at Jackson CRS, we are proud to announce that we have been recognised with an Award of Excellence. This achievement reflects the standards we work hard to deliver every single day. E2 Media describe their awards as recognising businesses that demonstrate excellence, innovation and resilience in the face of
In June 2025, a building contractor reached out to Jacksons CRS with an outstanding debt of £65,474.85. For any business, a figure of this size represents a major risk. The unpaid balance was tying up working capital, restricting the client’s ability to manage projects and leaving them in a vulnerable
In June 2025, a local building contractor approached Jacksons CRS with a problem that was starting to cause financial pressure. A customer owed £20,000, and despite reminders, the payment still hadn’t been made. For a construction business, even a single unpaid invoice can have a knock-on effect, disrupting staff wages,
A fruit and veg wholesaler came to Jacksons CRS with an unpaid invoice of £7,293.80. In this industry, steady cash flow is essential. Businesses need to keep up with suppliers, restock quickly and pay staff on time. With this invoice left hanging, the wholesaler faced unnecessary financial strain that could
Our client, a plant hire company, hired out their machinery to a construction company who did not pay them for three months. When the machines used by the debtor were no longer required, they stopped paying. The plant hire company were worried that the issue lay with the construction companies
A local landscaping company had completed some extensive work for a client. The contract was being fulfilled through instalments as the work was being carried out, with the final balance of £2500 not having paid at the end of the job. The debtor ignored numerous reminders and calls from our
In this case study, a consumer owed money to a business for blinds and shutters fitted to her home. The debt had been outstanding for five months before it was handed over to a debt collection agency. The customer had disputed the debt, claiming that she had to call the
