Many business owners hesitate to chase overdue invoices because they value the relationship they’ve built with their client. After working together for months or even years, it can feel uncomfortable to question a late payment or push for money that is rightfully owed. Maintaining positive client relationships is important, but
One of the first questions businesses ask when considering debt recovery is, “What are the chances of getting our money back?” Unfortunately, there isn’t a simple answer. Every case is different, and recovery rates depend on a range of factors including the age of the debt, the debtor’s financial position
Most businesses will deal with late payments at some stage. In the early days, it’s common for invoice chasing to be handled internally. A few reminder emails, a phone call or two, and payment is often received without too much difficulty. However, there comes a point where internal chasing stops
Most businesses only think about debt recovery once a payment becomes overdue. By that point, the work has been done, the invoice has been issued and the problem is already affecting cash flow. In reality, many payment issues can be avoided much earlier. Taking a little time to assess potential
When an invoice remains unpaid after reminders have been sent, the next step is often a “Letter Before Action”. It’s a formal notice that makes it clear you are prepared to take legal action if payment is not made. When handled properly, this letter alone is often enough to move
Late payments are frustrating enough on their own, but many businesses don’t realise they may be entitled to claim more than just the original invoice value. In certain circumstances, you can add statutory interest and fixed recovery costs to overdue commercial debts. Understanding these rights can make a real difference
Here at Jackson CRS, we are proud to announce that we have been recognised with an Award of Excellence. This achievement reflects the standards we work hard to deliver every single day. E2 Media describe their awards as recognising businesses that demonstrate excellence, innovation and resilience in the face of
In June 2025, a building contractor reached out to Jacksons CRS with an outstanding debt of £65,474.85. For any business, a figure of this size represents a major risk. The unpaid balance was tying up working capital, restricting the client’s ability to manage projects and leaving them in a vulnerable
In June 2025, a local building contractor approached Jacksons CRS with a problem that was starting to cause financial pressure. A customer owed £20,000, and despite reminders, the payment still hadn’t been made. For a construction business, even a single unpaid invoice can have a knock-on effect, disrupting staff wages,
A fruit and veg wholesaler came to Jacksons CRS with an unpaid invoice of £7,293.80. In this industry, steady cash flow is essential. Businesses need to keep up with suppliers, restock quickly and pay staff on time. With this invoice left hanging, the wholesaler faced unnecessary financial strain that could
