Case Studies

In this case study, a consumer owed money to a business for blinds and shutters fitted to her home. The debt had been outstanding for five months before it was handed over to a debt collection agency. The customer had disputed the debt, claiming that she had to call the

Our client, a grieving fiancée, faced a difficult situation when her husband-to-be passed away, leaving her unable to get married. The county house wedding venue in Norfolk refused to refund her payment despite there being ten months left for them to resell the wedding day. The client was emotionally distressed